How is the tenant monitored for care of my property during their lease term?

Our team conduct regular building walks at each site to ensure the property’s presentation is kept to a high standard.

What outgoings is the tenant responsible for?

The tenant is responsible for any outgoings that are not capital in nature, including but not limited to Council Rates, Water Rates and Owners Corporation Admin Funds.

What checks do you run on prospective tenants?

Reference checks with previous agents/landlords, credit checks and business references.

Do I need to offer incentives to find a tenant for my property?

On occasion you may want to offer incentives to assist in finding a tenant quickly. Depending on the current market and the length of tenure offered, incentives may also be needed.

How do I find out about who my tenant is, how long have they been in occupation and what do they do?

Your Portfolio Manager can provide you with that information and these details will also be on the lease.

How long will it take to secure a tenant for my property?

This will depend on the current market forces and conditions.

Why does MCO charge a renewal fee?

Often discussions and negotiations are extensive and retention of a tenant avoids the property becoming vacant.

What does the marketing fee cover?

The marketing fee covers items such as generic and specific property ads, photography, floor plans and more. For a full list of activity, contact your Portfolio Manager today.

What is landlord insurance? Do I require it?

Yes, this covers loss of rent, unforeseen damage, public liability and existing structural cover.

What is MCO’s process should my tenant default on payment?

MCO issues a notice of default, and they arrange a lock out on instruction from the landlord.

What marketing strategies does MCO undertake to advertise my property for sale/lease?

MCO utilise internal websites, third party websites and create generic promotions and campaigns across several media forums to advertise your property. For a full list of activity, contact your Portfolio Manager today.

What our clients have to say

I find MCO’s representatives to be very professional and always available to provide advice on my investment property or the market in general. I strongly recommend MCO to other landlords looking for a solid and reliable property manager.

Chris De La Harpe

MCO have been very efficient, reliable, helpful and friendly in relation to looking after the leasing of my investment property at St Kilda Rd Towers

Mrs. S.W. Wong

We have been receiving property management services from MCO for over two years now. MCO have always been dedicated, conscientious, efficient and a pleasure to work with

Suzanne Germano

Get in touch today!